Loading page…Loading page…Loading page…Review visible defects before the return inspection, not on the day itself.
We inspect the cosmetic condition free of charge, spot the points at risk and recommend only what is worth doing before the return. Plan this several weeks before handing the car back, not the day before.
Give us the return date, the marks you have already spotted and, if you have one in mind, the budget you are ready to commit before the car goes back. The inspection is free: we will tell you what is worth treating and what would change nothing at the appraisal.
Dirt, paint transfer, light scratches, adhesive residue, decals or a neglected interior can attract attention during a lease-return inspection, and end up on the return-charges invoice. The purpose of this preparation — also called end-of-lease preparation — is to identify these points before the return and decide rationally what is worth treating.
The inspector appointed by the leasing company reviews the bodywork panel by panel, the wheels, the glass, the interior, the equipment and the documents. They record chips, scratches, paint transfer, stains, odours, missing items and traces of decals. Our inspection covers the same areas in the same order: the point is that you know what they will see before they do.
A car that has been driven carries marks; that is expected and is not charged for. The line is drawn on size, depth and number. A fine scratch that polishes out does not have the same status as a chip that has reached the metal, and a dirty carpet is not the same thing as a burnt fibre. End-of-lease cleaning acts on what belongs to dirt and clear coat; what belongs to bodywork is flagged to you so you can decide with the facts.
ISA does not set those amounts and will not quote them on your behalf: they depend on your contract, your leasing company and the schedule it applies, often based on the Renta standard. Your return guide sets them out, so bring it to the appointment. What we do price is the preventive work itself, in a written quotation — so you can compare the two before deciding.
You book several weeks before the return date, not the day before. The vehicle is examined at the workshop under inspection lighting. You leave with a photographic report, the list of visible defects ranked by priority, and a clear separation between what ISA can treat and what belongs to another trade. The inspection is free; any work that follows is always quoted first.
We do not guarantee a charge-free return, and nobody should promise you one: the final decision rests with the leasing company, the inspector and the contract. We do not do paint touch-ups, dent removal, or repairs to wheels, windscreens, leather or plastics — when your vehicle needs those, we say so rather than treat it halfway. This preparation exists to remove unpleasant surprises and reduce the risk of charges, not to rule them out.
Preparation work is then quoted individually after the inspection and photographic report.
ISA does not currently provide paint touch-ups, paintless dent repair, wheel repair, windscreen replacement, leather recolouring, fabric or plastic repair, or bodywork. Cosmetic defects can be reduced only within the agreed scope. The leasing company, inspector and contract determine the final assessment and any charges; preparation cannot guarantee a charge-free return. ISA may refer to the Renta standard or the return guide supplied by your leasing company, but is not endorsed by Renta or a leasing company.
Your budget helps us choose what matters most on your car. It decides how far the work goes, never the care that goes into it.
Your car's model, what you want to achieve and the budget you have in mind: with those three, the proposal is right first time.